At the CRVA, we believe that our employees come first. Our philosophy is that by investing in employees and creating an atmosphere that fosters strong engagement, employees will in turn devote their energies into their work and deliver a higher level of customer service, quality and commitment to CRVA brands. This focus on the employee also extends to the way they’re managed and encouraged to carry out their jobs each and every day. The CRVA has embraced the management style of distributed leadership, where employees are empowered by their managers to pursue opportunities to lead, learn new responsibilities and make decisions that impact the greater good of the CRVA. Distributed leadership extends to every level of the CRVA – every link in the leadership chain is encouraged to adopt this ideal and pass it on to their own employees. Open lines of communication are critical to distributed leadership and require managers and employees to regularly communicate and establish critical interpersonal relationships that strengthen over time. Learn more about the people in our organization who are invested in our vision to create jobs and opportunities for our community.
Mark Anthony McGruder
Operations Manager, NASCAR Hall of Fame
What do you enjoy most about working at the CRVA?
I enjoy the opportunities. The opportunities to learn from my peers and colleagues and to grow as an individual but as part of a larger team. I’m energized by opportunities to be involved with and develop a diverse number of objectives and resources not only within the scope of my job at the NASCAR Hall of Fame, but across the CRVA. I enjoy the opportunity to be a part of something I can be proud of and to work with people whom I respect and admire.
What does “One CRVA” mean to you?
It means we are more than separate business units with individual goals. We are more than just another run-of the-mill company. It means we understand that if we come together, we can pool our talents and resources to more efficiently and effectively achieve our goals. It also allows us to meet our larger objective, which is our mission to ensure we represent Charlotte as a leading visitor and eventd destination because of the phenomenal guest experience we can provide.
What would you tell someone who was exploring job opportunities at the CRVA?
You won't simply find a job here. If you're focused and driven, you will find a meaningful career. You will find resources, opportunity, commitment and a determination for excellence. You will find an organization, leadership and role that you can be proud of.
To explore career opportunities at the CRVA, click here.